The Top 7 Reasons Why You’ll Want
To Outsource Your IT Support To Us

Is your current IT provider doing anything special if they promise you qualified staff and friendly service?  Shouldn't you expect those things from any IT consultant?  Here is what makes us different:

  1. highlyresponsiveitsupportsealWe Always Answer Live: A live person on the phone every time you call during regular business hours.
  2. 5 Minutes or Less Response Time: The average amount of time it takes for one of our MSP clients to get on the phone with a technician who can start working on resolving their problem less than 5 minutes. We know you’re busy so we’ve made a sincere commitment to get your computer problems fixed FAST.
  3. CyberSecurity & Ransomware, We've Got Your Back! Our training, experience and tools are uniquely positioned to protect your business from ransomware and cybercrime. Most MSPs don’t fully understand the cybercrime threat and are unable to provide a 360 degree solution in their offerings.
  4. Offshore IT Guys, NEVER! We will NEVER utilize offshore engineers or technicians to configure or support your network. Your data and secrets are safe with us!
  5. Want 500K Cyber Security Protection? Our E&O policy is unique. As an MSP client, we can name you on our policy and offer you up to 500K Cyber Security insurance with top tier benefits at greatly discounted rates.
  6. We NEVER "Rip and Replace" There Are Two Kinds Of Computer Support Firms To Choose From: Those That “Rip and Replace” Your Entire Network Infrastructure Because It Is Easier And More Profitable For Them Or CyberOps IT who Actually Has The Integrity and Expertise To Build On The Systems and Investments You’ve already made.
  7. Virtual CIO, Disaster Recovery Plan and Security Tips: As one of our Managed IT Services customers we will act as your Virtual CIO, provide you a simple disaster recovery plan and weekly security tips to your employees.


Other Reasons Worth Mentioning

  • We can move you from CapEx to OpEx, NEVER purchase or maintain computers again!
  • We always provide OPTIONS and Cost vs Benefit Analysis with recommendations
  • We require Mandatory Drug Tests and Background Checks for ALL staff members
  • We hire only EXPERIENCED Industry CERTIFIED computer professionals
  • All Projects Are Completed As Agreed On Time And On Budget
  • We Won’t Hold You Hostage: Many IT companies do NOT provide their clients with simple and easy-to-understand documentation that outlines key network resources, passwords, licenses, etc. By keeping that to themselves, IT companies hold their clients “hostage” to scare them away from hiring someone else.
  • Peace Of Mind: Because we monitor all of our clients’ networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security and backups.
  • 100% No-Small-Print Satisfaction Guarantee: Quite simply, if you are not happy with our work, we’ll do whatever it takes to make it right to YOUR standards without charging you for it. And if we can’t make it right, the service is free.

 

 

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What Our Clients Have To Say

"In my 10 years working with CYBEROPS/IT I have had nothing but impeccable service"

"In my 10 years working with CYBEROPS/IT I have had nothing but impeccable service. They have been responsive and available when we needed them most. Patrick and his team have the expertise that we need and are able to handle all of our needs.  They update our systems when it is needed. Most of all, they are dependable. I call them nights and weekends and they are always available to assist."

Terry Weaver
President
BBR Travel